Written by the technicians on our bench, not a marketing department. Twelve emails a year, each one short enough to read between patients.
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We pulled every case we sent back last quarter and sorted the reasons. Four of the five are fixable in under a minute at the chair.
Read issue βTranslucency has come a long way, but there are three anterior situations where we'll still push you toward layered porcelain β and why.
Read issue βFourteen days from surgical guide to final delivery, including the failed try-in nobody puts in a case study.
Read issue β"It's the only lab email I don't delete. The prep-shortcuts issue alone cut our remakes noticeably β I printed it and put it in the ops room."
Dr. Alicia Reyes, DDS Β· Meridian Smiles